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Copywriter Competencies – what does a copywriter need to know?

What does it take to be a copywriter?

What knowledge should a copywriter possess?

Which skills should a copywriter offer?

These questions have been bubbling away in our brains ever since we started work on a Copywriter Code.

In an early draft of the code we mention that copywriters require specific training in order to become competent copywriters.

A few people have rightly asked what, precisely, a competent copywriter is.

If you were going to train someone to be a copywriter, what would you teach them?

 

Copywriter Competencies

We got to work on a list of all the things a competent copywriter needs to know or be able to offer.

We started building a list, using a few sources for guidance:

  • Our professional experiences
  • Training course outlines
  • Job descriptions
  • Online conversations

And then we grouped the competencies into categories to make the list easier to judge, and easier to work with.

Here’s a rough outline of what we think copywriters need to know:

Marketing knowledge

Copywriters need a good foundational knowledge of marketing as a function.

Including:

  • What is marketing?
  • Product, price, promotion, people
  • Market research
  • Marketing strategies

 

Writing skills

Copywriters must be comfortable using language.

In some copywriting roles this means using language to convey ideas or to build a brand.

In many roles, copywriters are expected to have a high level of spelling and grammar proficiency.

 

Copywriting techniques

Copywriters should be aware of a wide range of tested copywriting techniques.

These are the tactics that differentiate copywriting from other writing professions.

Techniques like:

  • Addressing objections
  • Alliteration
  • Appealing to authority
  • Asking questions
  • Using ‘because’ as a persuasive tool
  • Benefits Vs features
  • FOMO
  • Social proof
  • Storytelling
  • Conversational copywriting
  • Front-loading
  • Framing
  • Serial position effect
  • Urgency
  • Selling the sizzle
  • Getting to ‘yes’

Project and client management

Copywriters need to know how to contribute effectively to projects.

Including:

  • Managing a copywriting project
  • Contributing to a project
  • Tracking and managing time
  • Communicating with clients and stakeholders
  • Managing expectations
  • Controlling (and responding to) feedback from stakeholders
  • Managing document versions and changes
  • Managing document flows and sign-off processes.

 

Soft skills

Including:

  • Curiosity about the world around them (about people, trends, culture etc)
  • Empathy to understand different audiences
  • Creative thinking and problem-solving skills to help tackle challenging marketing problems.

 

Specialist skills

A copywriting foundation can be built upon to specialise in specific domains, including:

  • advertising
  • PR
  • digital content
  • content strategy
  • content design
  • SEO
  • user experience.

 

What are we missing?

What’s missing from this list?

Have we missed a detail – or perhaps an entire category?

Let us know what you think a copywriter needs to know.

Or maybe tell us what too many copywriters don’t know.

 

Cover photo by Glenn Carstens-Peters on Unsplash

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