I've been helping global brands and household names use good words to create a better customer experience for over 15 years.
I honed my skills as head of brand language at one of London’s top communications and PR agencies, helping them to build a brand language team from nothing. I designed products and services to develop and deliver tone of voice, and created training programmes, guidelines, customer journey mapping and internal and external research programmes.
I then moved to a specialist tone of voice agency, where I made sure the work was never less than top notch. There I worked closely with clients on global brand tone projects, digital communications and copywriting training.
Now I head up Enough Said (enoughsaid.co), and am on a mission to help people use words well to bring their brand to life. I do this through brand language development, training, copywriting and content strategy and design.
Contact details
Contact
Brighton
Social
- Content marketing
- Content strategy
- Copy-editing
- Digital and SEO copywriting
- Tone of voice
- Training and Consultancy
Skills
- B2B
- B2C
- Business, finance and law
- Charities
- Consumer goods
- Healthcare and pharmaceuticals
- Science and Technology
- Sport, travel and leisure
Specialisms
Qualifications & Awards
Transform award for best tone of voice in 2011 (Client: LV=)Dark Angels creative copywriting courses: basic, advanced and masters
ILM level 7 diploma in executive coaching and mentoring (hugely helpful for taking good briefs!)
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